FAQ
Shipping, Returns & Exchanges
We offer fast and reliable shipping, with standard delivery taking 2-5 business days. If you're not satisfied with your purchase, we have a 30-day return policy for unused and unopened products. If you receive a damaged or defective item, please contact us within 7 days for a replacement or refund.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Are your products suitable for all skin types?
Yes! Our products are formulated to be safe and effective for all skin types, including sensitive, oily, dry, and combination skin. If you have specific concerns, we recommend checking the product description or consulting with a dermatologist.
Do you offer vegan and cruelty-free products?
Absolutely! We are committed to ethical beauty, and many of our products are vegan, cruelty-free, and free from harsh chemicals. Look for the cruelty-free and vegan labels on product pages.
How do I use LED light therapy masks?
LED light therapy masks are simple to use! Cleanse your face, put on the mask, select your preferred light setting, and relax while the mask works its magic. Each light color targets different skin concerns, such as acne, fine lines, and dullness.
How do I choose the right serum for my skin?
It depends on your skin concern!
- Vitamin C Serum – Brightens skin and reduces dark spots.
- Hyaluronic Acid Serum – Provides deep hydration for dry skin.
- Niacinamide Serum – Controls oil, reduces pores, and improves texture.
Are your products suitable for all skin types?
Yes! Our products are formulated to be safe and effective for all skin types, including sensitive, oily, dry, and combination skin. If you have specific concerns, we recommend checking the product description or consulting with a dermatologist.
Get in touch
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